Behmor Announces Tech Support and Arrival

Joe Behm told us that he expects the next shipment of Behmor 1600 roasters to arrive on the west coast about the end of April.  Realistically that means they won't be at our warehouse ready to ship until mid-May.  Click on this link to go to the Behmor page and when there, click on the "Notify Me" prompt.  You'll automatically be sent an email notification when we finally have them. 

By the way, Behmor announced a policy change regarding tech support that in just about any other company would have made us nervous.  They are no longer taking phone in tech support requests but are asking everyone to email the tech question or problem.  Here's a link to the page on Behmor's web site to get to Tech Support:  http://www.behmor.com/tech_support.html.

The reason this didn't bother us is because we know that Behmor will answer your email and they'll do it promptly.  What they are trying to accomplish is the establishment of a reliable paper trail from the initial contact to the final problem resolution.  This way your question, warranty/service issue or problem won't get lost in the shuffle, but will be handled quickly and professionally.  If you need to contact Behmor Tech Support, have your serial number and date of purchase handy.  If you need the date of purchase and you bought it from us, just send us an email note and we'll get it right back to you--just like Behmor, we answer our emails and we try to do it promptly.  Maybe all that caffeine has something to do with it. 

Free Shipping on Orders of $200 or More!

 We are offering free shipping on orders of $200 or more to destinations in the Lower 48 States for a limited time.  How long?  We haven't decided for sure, but it won't go on forever, so if you want to take advantage of it, you'd better move quickly.

This offer does not include shipments to  Alaska, Hawaii, or US Territories.  However, our web site isn't smart enough to figure out you folks don't qualify--so if you place an order of $200 or more, we'll have to get in touch with you to arrange shipping.

For the rest of you, this is a really good deal.  Hard to get less expensive than "free".  If you've been thinking about a Behmor 1600 or Gene Cafe, or just need a lot of coffee, now is the time!

By the way, we don't ship internationally--this includes Canada and Mexico. 

Save with The Captain's Special Flat Rate Shipping

 We are changing our Captain's Special Flat Rate Shipping, so please read this carefully.

Most of you have wisely been taking advantage of our three tier flat rate shipping.  We offer the following flat rate tiers to the Lower 48 states only:

• 1–20 pounds……$8.94
• 21–40 pounds…$14.94
• 41–60 pounds…$21.94

To keep our costs down, and to allow us to continue offering this highly discounted shipping, we need the flexibility of choosing either UPS Ground, FedEx Ground/Home Delivery, or Postal Service Priority Mail.

How to Brew Coffee Like a Barista

After finding a superb green coffee (easy if you get your beans from us!) and roasting that coffee to perfection, you are just about ready for the payoff--the Golden Cup. All you have to do is grind your coffee and then brew it. Simple, right? It absolutely amazes us how many people blow it in these final two steps. Now is not the time to get lazy, in a hurry, or decide to economize (although that last one is possible with some thought). So what is the best way to make coffee? Read on!

Coffee Art

Recently the work of two very talented people came to our attention.  How?  Well, to tell you the truth, Priscilla saw their work, loved it, bought it and then told me we needed to offer their works to you on our web site.  Pretty prosaic beginning for our first foray into the world of coffee related art!  But these works are really wonderful.

When we first saw Julie Cefaratti's poseable sculpture figures, we knew you'd love them as much as we do, so we begged Ms. Cefaratti to allow us to offer them on our web site. Each one of a kind figure is made using baked clay and a sturdy metal wire "skeleton" to hold everything together. Plus, you can move their limbs, and they each have a unique personality. These are not mass produced. Each figure is personally sculpted by Ms. Cefaratti. There are no duplicates. The Coffee House Masquerade Figures are posable sculptures clothed with unique handmade outfits individual to each piece and finished with a few strokes of paint, and, of course, a head full of The Captain's Coffee beans. Since each figure is hand sculpted, there is some variation, but they are approximately 16-18 inches high.

Erik Mowery's coffee grinders are a wonderful combination of old fashioned hand powered mechanisms mounted in a single solid wooden base.  The base hides a glass catch-jar, so the grinder is as funcitonal as it is beautiful.  These are limited edition grinders.  Each is made by hand using a variety of tools and techniques.  The finish is hand rubbed mineral oil and beeswax--a combination that not only lets the natural beauty of the wood emerge, but protects it while being food safe as well.  The craftsmanship is exquisite.

SEE PHOTOS & ORDER YOURS HERE!