Location, Hours, Local Pick-up and Mailing Info

Contact Information

Email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Phone:  1-877-505-4083 or 336-624-1428

Location

We are located at 1031 East Mountain Street, Building 309, Suite 101 in Kernersville, North Carolina.  This is part of the old Reynolds Tobacco Company warehouse complex that is now a business park (across from Colfax Furniture).  We are really just a warehouse where we pack and ship orders.  We don't have a "store" where you can browse merchandise.  Everything we have is posted and described on the website. 

Hours

Since we are primarily an internet business, we do not keep regular store hours.  We are there when we have work to do, and when we finish, we leave.  If you "drop by" and we are not expecting you or don't recognize you, we probably won't open the door for security reasons. So call us first--partly to save yourself the trip if we've finished and left for the day, and partly so we know to expect you and to be on our good behavior.  Our web store is open 24/7 unless we are going to be away for an extended period and then it will be closed for shopping until we return.

Local Order Pick-Up

You are welcome to come by and pick up your order, but here's the drill:

1.  Please place your order through the web site before you come to pick it up.  Choose the "I will pick up my order" shipping option, and call to coordinate a pick up time.  We can be reached at 877-505-4083 or 336-624-1428 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .  Order pick up is by appointment only.  We are simply not set up for over the counter sales.   

2.   Don't plan on coming by and "browsing".  We have an office area up front where we will meet you and give your your order, but the back is still a warehouse with plenty of things to trip over or bump in to, so we won't allow you back in that area.  And frankly, it's just a lot of burlap bags and buckets and cardboard boxes so you really haven't missed a whole lot!

3.  Finally, please be prompt.  If we agree on 11am and you aren't there, at 11:01 we may be gone.  If you don't come by at the agreed upon time, and we can't wait, we will attempt to contact you.  If we can't, then we will cancel your order and issue you a refund.  Just be on time and everything will be fine.  And as far as packaging for pick up orders--expect a recycled Food Lion bag or a used shipping box.  Those new cardboard boxes we normally ship in are outrageously expensive.  Using recycled bags and boxes helps keep our costs down.

4.  As we said, we don't keep regular hours.  Your best chance to catch us is between 10am and noon weekdays.  We rarely work Saturdays and almost never on Sundays. 

Snail Mail Address  (We keep a mail box at the local UPS Store)

The Captain's Coffee
931-B South Main Street
No. 168
Kernersville, NC 27284

Blessings

Priscilla